Can I pass transaction fees along to my customers?

Mighty empowers Pro subscribers in the US, UK, and Canada who have activated the Credit/debit card payment processing option to select who pays the transaction processing fees: you (the business) or your customer. The rates customers will paid are laid out below:

To select the appropriate option for your business, take the following steps:

1. Open Mighty (and ensure you are logged into your account)
2. Tap the Settings button (in the top right corner)
3. Under the Payment Methods section, press “Credit/debit card”
4. Press the fee option (under the “Manage payments account” button)
5. Select your desired setting from the dropdown menu from the following:
   • Business pays — this is the default option, and will require you to pay the per-transaction rate for your country.
   • Customer pays — this option a fee to your client’s service total, which they will pay in addition to the invoice total if using credit/debit card.
     • Note: The platform fee will automatically be communicated to your clients in the invoice notes, in addition to in their payment checkout flow.

The fee option you select will be applied to all future invoices, as well as all prior invoices that have not yet been paid.

The ability to select how processing fees are applied is not currently available for Mighty subscribers located in Australia or New Zealand.

Need additional assistance? Return to our Help Center homepage to search for other articles, or send us an email. We’re always here to help.